Prevention of Medication Errors and Safety Measures Assignment

Anticipation of Medication Errors and Safety Measures - Assignment Example Another significant necessity is the correct stockpiling of drugs and representing the stocks at proper stretches. Much of the time drugs are conveyed to the patient by methods for specific gadgets, for example, cylinders and inhalers. In such cases it is important to guarantee that the hardware is sterile and furthermore screen the framework continually (Anderson and Townsend, 2010). Notwithstanding the above expected mistakes, natural issues, for example, expanded outstanding burden of the clinical staff, interruptions while securing or regulating medications to the patient and exhaustion and sick soundness of the guardians can likewise prompt grave medicine blunders. In one emergency clinic setting a â€Å"no interference zone† has been established in places where attendants get prescriptions from mechanized apportioning machines. Such activities will encourage better focus from the staff and thus less mistake dangers (Anderson and Townsend, 2010). One of the principle stra tegies by which medicine mistakes can be forestalled is through appropriate and satisfactory data about medications which should be given to attendants and other clinical staff going to the patient, drug specialists accountable for apportioning prescriptions and to the patient themselves. Nursing staff and others managing drugs ought to be continually refreshed about new prescriptions acquired by the office also on potential medicine mistakes that could happen (Anderson and Townsend, 2010). Moreover, doctors ought to instruct each patient on the dangers and advantages of the medications endorsed to them and explain the questions of the patient with respect to the drawn out impacts and dose routine of the medications (Patel and Balkrishnan, 2010). Mindfulness on blunders happening in other... One of the fundamental techniques by which medicine blunders can be forestalled is through appropriate and satisfactory data about medications which should be given to attendants and other clinical staff going to the patient, drug specialists accountable for apportioning prescriptions and to the patient themselves. Nursing staff and others managing prescriptions ought to be continually refreshed about new drugs obtained by the office too on potential medicine blunders that could happen (Anderson and Townsend, 2010). Furthermore, doctors ought to instruct each patient on the dangers and advantages of the medications endorsed to them and explain the questions of the patient with respect to the drawn out impacts and dose routine of the medications (Patel and Balkrishnan, 2010). Mindfulness on mistakes happening in different offices ought to likewise be made as it will assist with giving a more extensive picture about the issue. In situations where carelessness has been seen as the signi ficant reason for the mistake severe activity should be resulted against the concerned staff as they will fill in as an alert for different individuals. Attendants and different parental figures ought to consistently hold up under as a primary concern the five significant rights while controlling medications that incorporate distinguishing the correct patient and the medication and directing the equivalent in the right measurement at the perfect time and by means of the correct course (Anderson and Townsend, 2010; Patel and Balkrishnan, 2010). The utilization of data innovation has additionally become a key factor for diminishing mistakes identified with prescription over the previous years.

Political Belonging Essay Example | Topics and Well Written Essays - 2250 words

Political Belonging - Essay Example Through his work dependent on the circle of Justice, Michael Wlazer gives that the quintessence of a given thought in regards to social equity is to characterize circles of dissemination of a specific social great This makes a feeling of conveyance of certain circle where its particular models of circulation doesn't impact the dispersion of others from various circles (Walzer, 1983, pp 20). This is a draw factor for relocation of individuals. Along these lines, no presence of social merchandise will win as a monopolistic perspective that could somehow or another trigger superfluous social predominance. Relocation patterns and types is key to the association of the social-political circumstance of various nations for example, the European states have been anticipating on an overseen vagrants arrangements where they permit transients to enter their domains and settle given that they satisfy certain conditions and methods of things. The global privileges of vagrants system has been intr oduced as a talk instead of compelling down to earth commitment. This outcomes into a circumstance of cross-cutting infringement of human rights. To be sure, human rights affirmed for the benefit of humankind should be ensured by the dependable legitimate political unit (Walzer, 1983, pp 62). This suggests the political body ought to relate to the outsiders through vindication with their privileges and benefits. The advances that have been made as to human rights must be understood through a verifiable point of view comparative with explicit occurrences ever.

Kindred Spirits

Kindred Spirits Heres the thing about me: Im naturally an introvert. Talking to people In Real Life has always kind of freaked me out to some (albeit small, and rapidly decreasing) degree, and my composure will vary drastically based on how familiar with the person I am, how much I know about the topic of conversation, and how much sleep I got the previous night. Not that being an introvert is necessarily bad (check out  Quiet  by Susan Cain), but it does get frustrating very quickly in new settings. When I took my first steps on MIT domain as a prefrosh, I actually spent a lot more time talking to myself than I did talking to other people. My conversations with myself usually went kind of like this: Me 1: Okay. Youve got this. Youre in college. Fresh start, right? Youll make TONS of new friends. Youre a brand new man, and the brand new you is confident, composed, and perfectly at ease with social interaction! Me 2: Ah-ah-ah, dont be getting too cocky. People are scary, remember? Me 1: Oh come ON, making friends cant be that hard. All you have to do is say hi, shake hands, and ask some stock conversation-starting questions. Whats your name, where are you from, what majors are you considering, yada yada yada. Easy peasy. Me 2: Alright, hot shot, lets see it. How about that guy sitting at the table over there? Come on, get on it. Say hi to him. Me 1: Noooooo, he looks busy, maybe Im bothering him. Ill just sit over here by myself instead. You can see where this is going. Especially because I already knew a good number of my classmates from high school or from the Research Science Institute, it became very easy to fall into the trap of not meeting anyone new. Fortunately, I recognized this early and signed myself up for a ton of clubs. If my brain didnt want to meet people, I decided Id have to trick it into social interaction by giving it chances to do social things it enjoyssinging, for example, or dancing, and eventually Id have to at least meet a few new people. And as orientation week wore on, passed by, and transitioned into fall-semester classes, it grew easier and easier to simply start up conversations with strangers while waiting for class to begin. The magic of making friends, of course, is that once you make one friend you often get a bonus prize consisting of your new friends friends. Soon I was regularly waving hello to people between classes or in the dining halls. Throw on the pressure of classes and all the extracurriculars Id signed up for, however, and my newfound social competency got stuck fairly easily. I was trying to get through my first problem sets, sampling a slew of clubs, and losing sleep all the way. Its true that extreme MIT life is like drinking from a firehose; what they dont tell you is that doing so is sometimes not so much like a refreshing drink as it is like getting punched in the jaw with a wet and icy fist. After a few days, I found myself retreating back into my shell of social isolation. I wasnt confident that I could handle this kind of stress for what now seemed to be an endless four-year marathon to graduation, and it was with an exhausted feeling of frustration that I wandered into Maseeh Hall during lunch a few days ago and popped myself down at an empty seat to poke at the supposedly sweet-and-sour pork Id loaded on my plate. As I ate I slowly became aware of someone nearby speaking animatedly about how he was learning to adjust to MIT life. He had structured the way he viewed the world in such a fashion that he was in complete control of his own life, and passionately motivated because of it. It was like God was tapping me on my shoulder, saying, Listen up! Pay attention! Its time to fix yourself up! Long story short, I was thankfull drawn out of my shell and made a new friend. Fred, as it turns out, is a freshman pursuing Course 16 (like me), an avid blogger (like me), and a lover of language (like me). We even found out we were in the same crew for Dance Troupe. I met with Fred again over lunch yesterday and ended up discussing philosophy, the role of ethics in science, and the power of wordplay and rhetoric (I was a little late to Differential Equations yesterday). It goes to show, then, the worth and power of reaching out to people around you. Im beginning to truly appreciate the fact that the pool of MIT resources, so readily accessible to everyone here, doesnt stop at just laboratories and research facilitiesit includes the very people that constitute the community, the vibrancy and the soul of classmates sharing commonalities coming together to bounce ideas around and inspire each other to new heights. I asked Fred, as a fellow blogger, to write up his strategies for approaching MIT life so that I could share it here with all of you (with his permission). Check it out here: The Power of Choice: Choosing Happiness. See you around, Allan

Kindred Spirits

Kindred Spirits Heres the thing about me: Im naturally an introvert. Talking to people In Real Life has always kind of freaked me out to some (albeit small, and rapidly decreasing) degree, and my composure will vary drastically based on how familiar with the person I am, how much I know about the topic of conversation, and how much sleep I got the previous night. Not that being an introvert is necessarily bad (check out  Quiet  by Susan Cain), but it does get frustrating very quickly in new settings. When I took my first steps on MIT domain as a prefrosh, I actually spent a lot more time talking to myself than I did talking to other people. My conversations with myself usually went kind of like this: Me 1: Okay. Youve got this. Youre in college. Fresh start, right? Youll make TONS of new friends. Youre a brand new man, and the brand new you is confident, composed, and perfectly at ease with social interaction! Me 2: Ah-ah-ah, dont be getting too cocky. People are scary, remember? Me 1: Oh come ON, making friends cant be that hard. All you have to do is say hi, shake hands, and ask some stock conversation-starting questions. Whats your name, where are you from, what majors are you considering, yada yada yada. Easy peasy. Me 2: Alright, hot shot, lets see it. How about that guy sitting at the table over there? Come on, get on it. Say hi to him. Me 1: Noooooo, he looks busy, maybe Im bothering him. Ill just sit over here by myself instead. You can see where this is going. Especially because I already knew a good number of my classmates from high school or from the Research Science Institute, it became very easy to fall into the trap of not meeting anyone new. Fortunately, I recognized this early and signed myself up for a ton of clubs. If my brain didnt want to meet people, I decided Id have to trick it into social interaction by giving it chances to do social things it enjoyssinging, for example, or dancing, and eventually Id have to at least meet a few new people. And as orientation week wore on, passed by, and transitioned into fall-semester classes, it grew easier and easier to simply start up conversations with strangers while waiting for class to begin. The magic of making friends, of course, is that once you make one friend you often get a bonus prize consisting of your new friends friends. Soon I was regularly waving hello to people between classes or in the dining halls. Throw on the pressure of classes and all the extracurriculars Id signed up for, however, and my newfound social competency got stuck fairly easily. I was trying to get through my first problem sets, sampling a slew of clubs, and losing sleep all the way. Its true that extreme MIT life is like drinking from a firehose; what they dont tell you is that doing so is sometimes not so much like a refreshing drink as it is like getting punched in the jaw with a wet and icy fist. After a few days, I found myself retreating back into my shell of social isolation. I wasnt confident that I could handle this kind of stress for what now seemed to be an endless four-year marathon to graduation, and it was with an exhausted feeling of frustration that I wandered into Maseeh Hall during lunch a few days ago and popped myself down at an empty seat to poke at the supposedly sweet-and-sour pork Id loaded on my plate. As I ate I slowly became aware of someone nearby speaking animatedly about how he was learning to adjust to MIT life. He had structured the way he viewed the world in such a fashion that he was in complete control of his own life, and passionately motivated because of it. It was like God was tapping me on my shoulder, saying, Listen up! Pay attention! Its time to fix yourself up! Long story short, I was thankfull drawn out of my shell and made a new friend. Fred, as it turns out, is a freshman pursuing Course 16 (like me), an avid blogger (like me), and a lover of language (like me). We even found out we were in the same crew for Dance Troupe. I met with Fred again over lunch yesterday and ended up discussing philosophy, the role of ethics in science, and the power of wordplay and rhetoric (I was a little late to Differential Equations yesterday). It goes to show, then, the worth and power of reaching out to people around you. Im beginning to truly appreciate the fact that the pool of MIT resources, so readily accessible to everyone here, doesnt stop at just laboratories and research facilitiesit includes the very people that constitute the community, the vibrancy and the soul of classmates sharing commonalities coming together to bounce ideas around and inspire each other to new heights. I asked Fred, as a fellow blogger, to write up his strategies for approaching MIT life so that I could share it here with all of you (with his permission). Check it out here: The Power of Choice: Choosing Happiness. See you around, Allan

The Development Of Maersk Drilling Essay - 1078 Words

Maersk Drilling (MD) is undertaking a large-scale, fundamental change to implement a new ERP strategy and develop the proficiencies to accomplish effects not possible simply by refining and enhancing their current way of organizing and optimizing work procedures. Maersk Drilling is implementing a deep change, in that it involves shifts in the behaviors, normative procedures, and standards of end-users. Structures, work processes, technologies, and finance practices are being intentionally redesigned to foster new procedures and performance. The employees mutually develop perceptions as they participate in both scattered and ongoing self-help training to plan and implement changes in what and how work is done with the new ERP system. The end-user’s needs and dynamics play an important role in an ongoing implementation process (Maylor). The empowerment and participation of Maersk Drilling’s employee’s needs, meets the human need for independence and responsibility (source). Furthermore, this empowerment and participation helps Maersk Drilling develop and capitalize on its intellectual capital. By emphasizing initiative, direct interaction and open communication, Maersk Drilling should be able to utilize their internal diversity to foster innovative responses to emerging needs and changes. The organization-wide change, which Maersk Drilling is implementing with the ERP solution, was conceived and initiated at the top organizational level (Interview source). In the projectShow MoreRelatedBusiness Strategies Of Oil And Gas Industry Essay1977 Words   |  8 PagesIntroduction Strategies are constantly changing in business, especially in the oil and gas industry. Different strategies and new technology present a real challenge to companies pursuing to be the top performers in the industry. Enerplus, Aramco, Maersk and Jones Energy all have unique strategies in the industry. Interest in this fascinating industry was chosen because it was relevant to the local environment. This industry also employed many people across the state. This will provide some perspectiveRead MorePestel and Porter Five Force Analysis of Container Line Shipping Industry in India7062 Words   |  29 Pagesdestination against agreed freight rates. The reason for choosing this industry as part of study is due to enormous support being given by government of India to promote foreign trade for the economic development, as well as my personal experience of 5 years in shipping industry under AP Moller Maersk Group gave me thrust to explore more about this industry. * First we will analyse the overall industry using PESTEL analysis which refers to factors like Political, Economic, Social, TechnologicalRead MoreExploring Corporate Strategy - Case164366 Words   |  658 Pages– how can small players survive changing markets? Amazon (B) – latest developments in a successful dot.com. Formula One – developing the capabilities for competitive success in a hi-tech industry. Manchester United – clash of expectations in the football world. Salvation Army – strategic challenges for a global not-for-profit organisation with a mission. Bayer MS – corporate social responsibility in the international development of a German company. Eurotunnel – clash of cultures threatens to derail

Dickinson and Plath Comparative Analysis Essay example

Poetry is an intense expression of feelings and ideas which reflect the joys and struggles of the person writing it. We use it to convey love, to mourn a loss, tell a story, or to say the things we are afraid to tell an actual person. Emily Dickinson and Sylvia Plath dont write sonnets. These two poets clearly used poetry as a cathartic release for the troubles of their lives. Their struggles with even the rudimentary, plagued them throughout their short lifetime. Life and death being in constant conflict,albeit causing them great sadness in life,also produced some of the greatest written word the world will ever know. Although separated by nearly a century, their raw and intense views on the futility of life, transcend the centuries and†¦show more content†¦He taunts her by making her doubt her looks and talking about how sweet/The babies look in their hospital/Icebox(line 14-16). But an analysis shows he is just a visitor,His beak/Claps sideways: I am not his yet(line 10-1 1), implying that she is still alive. The second version is like a hipster. He smiles, he smokes, his hair long and plausive(line 22). What a difference from the ugly, baby-hating condor. Maybe this version of Death isnt so bad, He wants to be loved(line 25). While one taunts,the other entices,but she [does] not stir(line 26). Saying she does not stir, could insinuate that she is in control of death, until we get to the end when the dead bell tolls,Somebodys done for(line 31). Although she may wish to be in control of death,she still feels it calling for her. In Dickinsons poem I could not stop for death, she refers to death in many different forms,but from tyrant to gentleman,the common thread is resemblance of a person. In I could not stop for death, she refers to death as having kindness and civility. Death isnt taunting her or enticing her. Its as if shes saying Oh,there you are,lets go for a ride.This appears to show an acceptance of death. There is no fear, no need to control it, no desire to run from it. Its simple and inevitable. I could not stop for death is a very telling poem on Dickinsons view of death. Aside from the polite person-like qualities she gives death, sheShow MoreRelatedFeminism in Adrienne Richs Poetry Essay2828 Words   |  12 Pagestoday and their historical counterparts, and by envisioning the women of the future who will emerge from the feminist struggle, her poetry celebrates womens strength and possibilities. Elaborating her vision, Rich brings a nurturing ethos to her analysis of social priorities: I simply believe that human society is capable of meeting the fundamental needs of all human beings: we can give them a minimum standard of living, we can give them an education, we can create an environment which is more

What is the Purpose of a Database Management System

The purpose of this paper is to explain what a Database Management System (DBMS) is, the main principles of database design and to describe the features or characteristics of four prevalent database models. What is a DBMS? A database management system could be described as a file processing system that creates and administers data and or objects as information for the purpose of access and storage in a convenient way. Many types of programs have been written to add and extract information from files. A key objective of a DBMS is to maintain data integrity. What is a Database Model? A database model is used to determine what the structure of a database might look like. It portrays how information will relate to each other, how it will be stored, organised and manipulated. According to Gavin Powell, A database model is a pretty picture commonly known as an entity relationship diagram(a database on paper). A database, on the other hand, is the implementation or creation of a physical database on a computer. A database model is used to create a database. (1) What are the main features of a DBMS? †¢ Data storage. The integration and sharing of data decreases storage costs and reduces file duplication. †¢ Security, access and control of data. A DBMS will have properties such as encryption, authentication and authorization which control access. †¢ Data recovery. A system will have the ability to be backed up regularly so that in the event of a disaster valuableShow MoreRelatedDesign Of Audit Trails And Data Quality Monitoring Programs1624 Words   |  7 Pagesguidelines that are developed for purposes of maintaining a record of all the activities of the system and the application that are done by the system users. Importantly, audit trails are highly used in the process of detecting any form of security violations in the system, performance issues, and any flaws in the applications. Some of the key elements of audit trails include original source documents, transaction history database, and safe storage capabilities. For purposes of making sure that the healthcareRead MoreDatabase Management And A Computer System1325 Words   |  6 Pages Before understanding what Data Management is you must learn what each word stands for. We are going to break down the full meaning to give you a full understanding of what data man agement is, the purpose and its advantages. First and foremost data is a collection of facts from which you can draw a conclusion. In computer terminology data is anything in a form suitable for use with a computer. Database is a collection of data that is organized so that its content can easily be accessed, managed,Read MoreDatabase Management Systems ( Dbms )898 Words   |  4 Pagespay close attention to how they access, store and use data. One of the systems at the heart of current data management is different database management system. 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Comparative Morphological Analysis of Apple Blister Mite

Question: 1) Choose 2 from the 3 suggested areas below: Research relevant academic models and literature and apply to your chosen company.2) Comparative Analysis of the companys competitive position in its various markets.3) What considerations should your company look at when trying to create Social Impact .4) In addition to the above, Critically evaluate and analyse academic theories related to your two chosen areas, and discuss what your company needs to consider to enhance their business.? Answer: 1. Introduction In this assignment the selected company on which the comparative analysis and social impact will be created is Apple Inc. Apple Inc. is one of the top brands in the technology world. They are in the leading position when it comes for discussing about the electronic gadgets which are mainly used by the people and all the gadgets of this company are very advanced in technologies and the customers are always very eager to use Apple products. Apple is not only making hardware products of the electronic products but with that they are also making the software part of their hardware technologies. Apple has introduced themselves with their computers but later they diversified themselves by bringing new products in the market i.e. IPods, tablets, watch etc. As Apple has developed them from being a pioneer and specialised among the PC companies by creating products of high end technologies and the designs of their products with a focused powerhouse and constantly bringing new products into th e market. Apple is redefining them by bringing their products into those shapes what their customers are asking for. The strategies of Apple are under the microscope of the people so that they can understand what the reasons of the success that is taking Apple to the top position in the technology industry. In this assignment Apples interior strategy will be discussed in a detail. It will be seen that how Apple is differentiating themselves from their other competitors and also redefining their boundaries in the industry in which they are working. The corporate structure of Apple along with the highlights which are been given so that the innovations that are being made by Apple and all these factors are making Apple to stay in the driving force of the competitive advantage. In the assignment the other things which will also be discussed that the evolution which are been made by Apple in the personal computer industry and their positioning in the Macintosh computers as digital hubs w hich are adding a value chain in their digital services so that the models which they are integrating with the hardware and software and serving their products to their customers. Other companies are also trying to adopt the strategies which are been followed by Apple in their own companies so that they can also lead in the technology industry. 2. Comparative analysis of Apples competitive position in its various markets Apple is one of the best companies when it comes for comparative analysis in the market. The strategies which are being used by Apple are one of best as those strategies are helping the company to remain in the top positions in the market. With their innovative strategies Apple is giving their competitors a tough competition to their competitors. The comparative analyses which are helping them to be in the competitive analysis in the market are the various factors. There are two main factors with the help of which the comparative analysis of a company can be measured. The external factors and the internal factors helps the organizations to analyse them that how they are performing in the market both internally and externally. The PEST factors are the external factors which help an organization to analyse their external market and the Porters 5 force model helps an organization to understand that what the factors are which are making them strong and also weak in the market (Vidovi, and Petanovi, 2014). As Apple is seen as one of the leading brands in the digital asset in the management company and they are also providing their smart phones to the whole world and they are also the fisrt company who has come with the innovation of smart phones in the market. Seeing them many other companies are brining smart phones in the market. Apple has not only brought teh hardware products in the market but they also have come with their software which they using in their hardware products. Apple also helps their customers in buying and sharing their contents from their own market which has been termed as the App store where they sell their exclusive products only for those consumers who uses their products like for consumers who uses their iPad, iPhone the company has opened a media platform from where their consumers can buy their exclusive media products called iTunes (Chavez, Nadolnyak, and Kloepper, 2012). 2.1 Market Analysis In the year 2012, Tim Cook, the CEO of Apple was very excited when the sales of their iPhones and iPad were increased in the March quarter of that year. According to Tim Cook the innovation of iPad has given an immense growth to the company and this innovation has given a totally new direction to the Apple Inc (Jean, Egan, and Feder, 2013). Figure1- Sales and Administrative expenses of Samsung and Apple The sales of iPhones, iPad and Mac have increased by 7% and 188 % respectively. But on the other side the sale of iPod has gone down by 15 %. In 2012, in the second quarter was down in comparison to the first quarter of that year. In the first quarter Apple already has crashed down all their previous records and created a totally new record. In the below figure it will be shown that in that period Apple sold around 5.2 million Macs, 37.04 million of iPhones, 15.43 million of iPads and also around 15.4 millions of iPod. Products Quarter 2 2011 Quarter 1, 2012 Quarter 2,2012 Macs 3.76 million 5.2 million 4,02 million iPad 4.69 milion 15.43 million 11.8 million iPhones 18.65 million 37.04 million 35.06 million iPods 9.02 million 15.4 million 7.67 million Figure 2- Market Share of Apple Products in the 2011 and 2012 2.2 PEST Analysis To understand Apple operation direction, their potential in business and to know their situation in the market the PEST analysis is the best factors which will help in analysing the whole external factors of this company. Political factors- There are numerous problems which cannot be controlled like the health issues, terrorism, working style of the authorities and the geopolitical uncertainties and these factors affects the sale of Apple globally. To reduce their operating cost Apple has started outsourcing in many other countries like China, Cork, Korea, and Ireland. If there are any political issues and the company has to face those political hazards then it will affect the sales of the company and this make the likeness of the customers decrease towards the company and also among their dealers (Mates, Perfecto, and Badgley, 2012). Economic factors For a company their purchasing power mainly depends on the economic condition of the whole world. In the past few years unemployment has taken a great turn and this has decrease the sale of Apple products. One of the other reasons is the immense high of the oil price and that is one of the main causes of inflation which is affecting the total economy of the world. Due to all these economic factors the purchasing power of the people are decreasing and all these factors are giving a negative impact in the sales of the Apple products. But as the economic conditions of the whole world is getting better and the companies are buying the foreign currencies and along with that the revenue of the Apple Company is also increasing the global market which is giving a positive impact in their sales (Akdemir, Akcaoz, and Kizilay, 2012). Social factors- The design and the quality are the main important factors of Apple through which they started attracting their customers towards their products. As the purchasing power of people has increased so their power of buying luxurious products is also increasing and this is giving a totally different dimension in the market and also the people who prefers this type of electronic products like iPod, iPhones ands all other latest technologies of this brand. In Apple the influence of music is immense as the growth of music industry is also high so Apple has linked music with them by opening a store called iTunes from where their customers can buy as many as music they like and this is one of the best social factors adopted by any technology based industry (Lozano, and Gardiner, 2014). Technological factors- Apple has always taken the advantage of implementing the best and updated technologies in their products and this process is very much appreciated by everyone. Apple has invested a lot of time in doing the research and development regarding the technologies which they will be using within their products. It is seen that after every certain period of time Apple is coming up with their iPhones which are more technologically advanced than the previous ones and these updated technologies are helping the company in attracting their customers towards their products and these usage of advanced technology are making their customers loyal towards their brand and products. Recently Apple has introduced their watch from in which the customers with the time the can also browse their net and can also be available in different social sites. For all these reasons Apple is sticking in the number one position years after years and continuously trying to bring more innovative te chnologies for their customers (Eid, Ruocco, and Lorito, 2012). Figure -3- PEST Analysis of Apple 2.3 Porters 5 force Model Porters 5 force model helps in understanding the impact of Apple in the market. Rivalry in the industry is one of the common factors in the competitive market. If there is no rivalry then the companies will not force themselves to bring new innovative products in the market. Apple is doing a great job as they are creating loyalty among their customers and also providing their customers technical support. Samsung is their one of the tough customers as they are also following almost the same criteria which are being followed by Apple and this is creating a problem for Apple so they are trying to bring more advancement and modification into their products (Xu, Zheng, and Yu, 2014). Bargaining Power of Buyer- As a company Apple always try to reach their customers satisfaction and fro that they have a business model which is known as the Cutting down the middlemen . By using this model Apple has totally detached themselves from the suppliers and the middlemen which are mainly used by all the companies so that they can reach to their customers. But for reaching to their customers Apple has taken the help of the digital platform. They contact with the customers through their online sites and so that they can get their customers feedback regarding the improvements to their products which they can use in their new products. This helps the company to reach their customers satisfaction. As Apple is bringing new products along with their iPhones so that buyer can switch their products to other Apple products as the customers are price sensitive (Binyameen, Anderson, and Schlyter, 2014). Bargaining Power of Suppliers- Apples profit can be put down by the bargaining power of the suppliers. As Apple is an growing company so they are looking for new suppliers and along with that by collaborating with the new suppliers Apple can reduce the bargaining power of their suppliers by registering their suppliers with their online sites. Thus this will help Apple in decreasing their power and will be more competitive in the industry. New Entrant- With the entry of new companies the market share of Apple will also decrease. So, for marinating their market share Apple should differentiate them into products and brands. And this will help them in strategising and then the new entrants will find difficulties in competing with Apple (Tar, 2013). Substitute Products- Product can be substituted only at that time when the product is same otherwise not. So, threat of substitute can be done by two factors those are price and performance and these factors will only help at that time when the consumers will allow themselves to switch products and along with this the buyers should also have the willingness in switching their products. Samsung in one of the substitutes of Apple as if people are having difficulties in using the products of Apple then the customers switch them to Samsung products (Harris, 2014). Figure-4- Porters 5 Force Analysis 2.4 SWOT Analysis Another factor which helps in comparative analyses is the SWOT analysis which helps a company to understand their individual strength and weakness along with the opportunities and threats which they will be getting from the environment. Apple is not only into the business of making personal computers, and cell phones but they have expanded themselves into making of other electronic gadgets like watch, music player etc. The market position of a company is mainly measured by their operating performance, along with their increased numbers of investors in their business. But on the other side , the extreme competition is affecting the companys margin (Rothaermel, 2012). Strength- One of the major strength of Apple is their market positioning and the trust of their customers which has been raised with the help of Apples ecosystem and this is becoming one of the positive points for the competitive advantage of the company. Apple has been chosen as the most premiere company for three times in a row. In the year 2012, Apple was termed as the most valuable brand as their brand value was $ 76.5 billion (Friesner, 2011). Weakness The strong competition in the market is one of the major weaknesses of Apple as people are getting similar technologies of Apple in other products and also in a very low price. If they decrease their price then it will create a bad influence for their customers (Baum, Hackstein, and Mehling, 2012). Opportunities The iPad, iPhone which are been used by Apple are increasing their market share as these products have high demand among the customers and this is helping Apple in their competitive analysis. As the sales of Apple are increasing and along with that they are also launching the Apple TV which will create a buzz among the customers and they will be buying the product and this will increase their sales along with their market shares (Suh, 2014). Threats The rapid changes in the technology is one of the major threats of not only for Apple but also to their competitors and as the customers are becoming tech savvy so they are running behind those companies and products who are giving them the latest technologies. In USA, the increase of tax will affect in the growth of Apple. The software used by Apple is Apple iOS and their main competitor is Android OS. So, Android OS can dominate the power of Apple iOS and this is one of the major threats of Apple (Chen, Kim, and Yamaguchi, 2014). Figure -5- SWOT Analysis Samsung is one of the top competitors of Apple. The tools and applications used by Samsung are almost close to Apple and they are selling their items in much lower cost than Apple. Samsung in now shifting themselves in the I generation phone. As the price of Samsung, phones are less so customers, who are unable to buy Apple products, are buying the Samsung phones. Now a days people are mainly buying smart phones to keep them up-to-date with the social status. The monthly users of Samsung smart phones users are increasing than Apple. For this reasons the financial income of Samsung is also increasing and Samsung is almost close to Apple in financial areas. 3. Considerations in the social impact scenario 3.1 CSR Apple Inc is a renowned software company which does not believe in publishing a distinct and separate report for its Corporate Social Responsibility principles which it had followed in that particular year. It is also unique in a sense that it does not provide separate annual report to the shareholders individually. Rather the shareholders are requested to download the report from the website of the company. The Form 10-K of Apple does not include the CSR report. In this regard the company uses two documents which are listed below: The Code of Conduct of the Company and the Ethical Guidelines- it contains several information like disclosure of information, procurement, environmental impact assessment and safety norms, corporate governance and others. The Code of Conduct of the Suppliers of Apple- it consists of the several work related information and the working environment for the suppliers (Yu, 2015). The information of the company relating to the CSR Policies says that the company takes adequate measures to make sure the working processes and conditions conform to the environmental impact guidelines and are safe for the society. The staffs and employees are provided a nice and healthy work environment with good behavior from the superiors and the peers. The interests of the suppliers are also taken care of with utmost priority and every single action and process of the company is targeted to the welfare of the society. There is no detrimental impact of Apple Inc. towards the society and the persons who are associated with the company (Skrzypczyska, 2015). The company also follows diligently the CSR standards which need to be observed by the company at each and every stage. These are enumerated as follows: The involvement of the stake holders- The company does not disclose information about the involvement of the stakeholders in the CSR issues. Apple is a member organization of the EICC. This organization helps to initiate dialogues in between the company and the stakeholders. These include the NGOs, customers, representatives from the Government, the Socially Responsible Investors, several communities, association of industry, several groups of workers and the various universities (Shelton et al. 2015) The corporate responsibility- The company always gives priority to maintaining right and healthy environment in the factories of the suppliers. The supplier code of conduct of the company says that the company is absolutely involved in making the working environment in the supply chain absolutely safe and sound. The workers are given due respect and their safety is also taken care of. The processes used in manufacturing are also absolutely environment friendly (Sampson et al. 2015) Reporting clarity- There is no publishing of the CSR issues by the company. The company only provides the following information to the public: The Annual Report The Ethical Code of Conduct The Environmental issues which are disclosed in the website The Code of Conduct of the Suppliers The Process of verifying- There is not enough information on how the company matches the compliance issues of the suppliers with that of the Code of Conduct. There was an issue related to the suppliers at Apples office in China, which brought some trouble for the company. This is why the company is trying to make improvements in this regard (Raimi et al. 2015). These are the various CSR norms that are followed by Apple on a global scale. The policies have so far been found to be effective in the foreign as well as in the international markets. There has been a few discrepancies in China, which resulted in some controversies related to the company. But, Apple has managed to tackle the situation and remove the controversy. This is evident from the fact that it is currently one of the leading software giants in the industry worldwide (O'Mahony, 2015). 3.2 Environmental Impact Policies The company has a very stringent policy related to the environmental issues. These are included in the Code of Conduct of the Suppliers. They are enumerated as follows: Emissions of air- The emissions of air should be monitored so that there is no excess of the harmful particles above the permissible limit as per the law in force. The EICC assumes a general approach regarding this matter (Miller, 2015) Prevention of pollution- the company takes up a strong policy to reduce pollution and reduction of the resources available. Emissions from waste water and the solid wastes- Here also the EICC takes up a general approach. The norms which have been set up by the environmental laws on these emissions need to be observed carefully so that it does not cross the limit. The Permits- there are several permits which need to be obtained in relation to the environmental issues. There should be proper reporting of these issues to avoid any discrepancies. Without getting proper permission, there should not be any activities which will create an impact which might be bigger or smaller on the environment. The prohibitions and the management of the harmful substances- The company has framed a law relating to the maintenance of the safety hazard measures by the suppliers. The suppliers need to be abided by the companys Regulated Substances Specifications (069-0135) norms. The relevant specifications are mentioned in the companys Code of Hazardous Substance Management and Restrictions. The suppliers must follow each and every guideline relating to the use of hazardous substances. If they ignore the guidelines, then they might face trouble from the company and their licenses may be cancelled. Apple does not take any risk with its reputation in the society and it will not tolerate any deviations from the norms set up by the company. All the laws and guidelines relating to the recycling, disposal, storing, mobility and safe handling of the materials should be observed with due diligence and there should not be any deviation from them under any circumstances (Kusunoki, 2015). The company also follows a strict code of Ethics which are mentioned below: The countries in which Apple operates, it maintains the several laws related to the environment, use of harmful substances and maintenance of good health in the working conditions. This shows the flexibility of the company to adjust to the various prevailing conditions in the different countries it operates in (Ismail et al. 2015) es these country specific rules and regulations, the company has its own standards for the safety and security of the environment and the health of the public, which the company tries to maintain in conjunction with the country specific laws. The company undertakes several programs on safety and proper training related to the environmental safety norms to the staffs of the company. These training programs are extremely comprehensive and the company has made it compulsory for its staffs and employees to undergo these environmental safety norms training so that they can work under safe and secured environmental conditions and take adequate measures in case there is an emergency situation. Apple has also a very unique and innovative method to foresee the future risks that could arise and what is the probability of impact for each of those risks and even how far they can damage the workings and reputation of the company. All the contingencies relating to the health, environmental and safety issues are properly analyzed from beforehand and all the necessary action plans are designed to combat the situation if it arises in future (Gussow, 2015). Apple follows an approach which is focused on taking precautionary measures by assessing the future possibilities of hazards and risks .It follows this process throughout the entire production process starting from manufacturing to packaging of the products, designing and even during recycling. In this connection, it is worth mentioning that the computers manufactured by Apple have received the Energy Star Rating since 2001. All the Apple production sites are ISO 14001 certified. It states that the company handles the environmental and safety issues in an integrated and extremely professional way. The company also claims that all its products are RhoS certified and comply with the norms (Grieco, 2015). In this regard the guidelines and processes relating to the environment which have been followed by Apple as per the Greenpeace can be seen. The Greenpeace declaration is that for such a reputed company like Apple, the company has miserably failed in the most major criteria related to the environment (Dyck, 2014). The company does not follow the precautionary guidelines related to the environmental safety issues which it claims to be. It does not reveal the complete list of the substances which are regulated and there is no timeline maintained in the removal of the toxic substance like Polyvinyl Chloride and there is no proper guideline followed to phase out the several uses of Brominated Flame Retardants. The product recycling is also not up to the standards. However, the company reports satisfactorily on the volume of the electronic wastes recycled by the company. The amount of recycled material is expressed in terms of weight and not as a percentage of the sales figures. However, on the better side, Apple does not export the e-wastes that are collected and absolutely prohibits the recovery of plastic materials in the smelters (Akron et al. 2015). Apple says that in its approach towards manufacturing, it takes into consideration the feedback from the customers, guidance of the NGOs, new legal provisions and the internal assessment procedure of the company. The company claims to have followed this process since the 1990s. The company has also removed the BFRs and the PVCs from many of its future products. The company claims to have recycled above 21 million pounds of various electronic equipments from the landfills across several countries since 1994. For its USA customers, Apple has introduced a program of free recycling of the computers which are old and also the monitors on purchasing Macs. Another recycling initiative taken up by Apple in the area of recycling is that the company is conducting a free program where it is recycling the iPods through its retail stores. These stores are offering disposals which are completely environment friendly at a discount of 10% when the customers purchase a new iPod (Danilovic et al. 2013 ). 3.3 Human and Labor Strategies The Code of Conduct for the Suppliers of Apple consists of the following points with respect to the social policies. No additional explanation is provided unless the code differs from the EICC guidelines on a big scale. These are discussed under two heads as follows: Human and Labor Laws- The several provisions as to this law are discussed in the following points below: As per the rules of the EICC, there cannot be any discretionary medical tests on the suppliers. There should be uniformity in the process. The company code of conduct also talks about the similar issue but a bit more elaborative because it has setting out that the suppliers need not undergo pregnancy tests. The company is strict on any rude behavior towards the staffs, suppliers and harassment at work places and factories (Crotty, 2014) Labor which is engaged forcibly and without their consent. Apple is particularly dead against the use of children as a work force for the company and strongly discourages such acts. The code of conduct of the company is very flexible as compared to the norms set out by the EICC. The Apple code says that staffs and the suppliers must be given adequate periods of leave, time for vacation, and holidays as per the respective laws applicable in the respective countries. The company gives adequate importance to the proper and legal remuneration to the staffs and due compensation to the suppliers The independence of association- this part is more explicitly described in the company code of conduct than the EICC (Carroll, 2015) Measures of safety and health- This consists of the following points: Hygienic conditions maintenance in the industrial area Tools to tackle any emergency situation Ways for proper protection of health at work place and factory sites Any kind of injury or sickness that may occur during the work process Canteen and dormitory presence Jobs which can be physically challenging The Clause of Communication- It is not an integral part of the EICC. As per this law, the suppliers are required to intimate the workers on the health and safety information Committees for the safety of workers and their safe health- The rules advice the suppliers to form committees for safety and health of the workers. This is however not advocated by the EICC There is a section on Safeguarding of the machineries in the EICC. This is however not a part of the Code of Conduct of the Supplier for Apple (Balewski et al. 2015). 4. Critical Evaluation and Analysis As it is seen that in the competitive analysis of Apple that how the market share of Apple is increasing in the last few years as they are introducing new products and in the coming few years they will be introducing them in the field of television by launching television under their brand name and also the software which they are using in their television are all highly advanced technologies (Valentin, 2011). The PEST analysis is one of the main external factors which are helping Apple in analyzing their market. Along with introducing new product Apple is also willing to spread their business in all over the world so that people can easily get access to their products (DU, and ZHANG, 2012). The market share of Apple is helping them to analyze themselves among their competitors so that by copying their strategies their competitors do not beat them in the market competition. Along withal these factors the company has also keep their eye on the external factors so that by facing any ot her problem the sales of their product does not comes down (Fitzpatrick, Nguyen, and Cayan, 2015). If that happens then it will mark a bad influence among their customers then the customers will try to shift in other substitute products who are giving the almost same product and also in a very low price and if it happens then it will hamper the brand value of Apple (Johnson, 2014). The Porters five force model helps is analyzing their competitors be it new entrant or substitute. Both of these factors are threats to Apple (Singh, 2012). To stay in the top position Apple has to overcome these factors so that its competitors do not get a chance to stand and compete with Apple for their products. The SWOT analysis helps Apple in understanding their own strength and opportunities along with their weaknesses and threats. Every product in the market has their some positive points along with some negative points. If they are able to change their negative points into their positive points th en only they will be able to survive in the market and stay in the top positions. The weaknesses and threats of Apple will become the advantages of their competitors and in that areas the competitors will try to beat them by making the disadvantages of Apple their advantages and this will create a problem for Apple (Allio, and Fahey, 2012). So, to them strong in all the sectors Apple needs to keep on updating them and their products so that their customers be loyal to their company and how much the cost of their products be they should keep on buying Apple products and the technologies used by Apple need to be updated and they should use those updated technologies in their products so that the customers who are tech savvys will always be waiting for the new launches of Apple products so that they can buy the products and use them (Nag, Han, and Yao, 2014). As Apple is one of the growing companies so they are always ready to take feedbacks on their products and they tries to use thos e feedbacks into their new products so that they can reach to their customers satisfactions. By this it can be said that Apple is one of those companies whose first priority is to satisfy their customers as they know that their main capital is their customers. If their customers are along with them then only they will be holding their top rank otherwise not (Amrollahi, and Akhgar, 2013). We have already come across the different strategies followed by Apple relating to the CSR and the Environmental Safety Measures. It might be said by analyzing the above scenarios that although Apple is one of the stalwarts in the field of software and computer products all across the world, yet it is not completely the leader when it comes to observing the rules and regulations as per the compliance with the environment. The CSR structure of the company has been a sound one and it cannot be denied that Apple has taken many measures to offer ethical services to the customers by maintaining high quality of work standard which is mostly environment friendly (Arvidsson, 2014). It is well established that Apple takes care to keep its entire manufacturing process and even the supply chain absolutely environment friendly (Tam et al.2015). It has discouraged the uses of non-recyclable materials like plastics and other harmful substances within its factory premises and also in its several office premises. But, the company has failed to follow the safety norms in case of some of its operating plants, which was reflected by Greenpeace. After, the incident Apple also took care of the issues and removed the usage of the harmful substances from its future products. It might be said that if Apple manages to stay clear from these issues, it will definitely be more successful in the international and domestic markets. The company is already a big brand name and a pioneer in the software industry (Anadol et al. 2015). Conclusion In a nutshell it can be said that the competitive analysis of Apple with their competitors into different market and also their social impact in the market has marked a huge impact in the market. In the competitive analysis all the external and internal factors has been done which helps them in holding the top position in the technology market. The PEST analysis, SWOT analysis and Porters five force model helps Apple in analyzing their market both internally and externally which is helping them to understand their position individually and also among their competitors. With the help of these they can strategies their future in the market. As it is already known that Apple in among those companies who always try to innovate new products and they are one of the early adapters when there is any new technology in the market. Risk taking is one of the competitive advantages taken by Apple as they always function themselves among risks. As they use the closed ecosystem they have huge custo mers loyalty and well-built market positioning. One of the important factors used by Apple is their own media platform so that their customers can buy their most likable music whenever they want without any difficulties and for that Apple has been credited as they are using the business model of sustainable downloading of music . For these reasons Apple is known as the First most admired Company globally. In the social side Apple has maintained all the CSR norms which has been developed by the company. It has taken good care of the social responsibilities by providing high quality of products and services which are according to the environment safety norms. The company has used recyclable materials at most of its factory sites and also in the manufacturing of the products and services mostly. But in Greenpeace, it was found that the company has failed in certain aspects of environmental norms and there were use of certain substances which should not have been used in production. 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(2015) Corporate Social Responsibility and Entrepreneurship (CSRE): antidotes to poverty, insecurity and underdevelopment in Nigeria. Social Responsibility Journal, 11(1), pp.56-81 Sampson, H. and Ellis, N. (2015) Elusive corporate social responsibility (CSR) in global shipping Journal of Global Responsibility, 6(1), pp.80-98 Shelton, T., Poorthuis, A. and Zook, M. (2015) Social media and the city: Rethinking urban socio-spatial inequality using user-generated geographic information Landscape and Urban Planning Skrzypczyska, K. (2015) Social responsibility of companies operating in Poland Journal of Corporate Responsibility and Leadership, 1(1), p.71 Yu, X. (2015) Upholding labour standards through corporate social responsibility policies in China Global Social Policy

The Fundamentals Motives and Traits free essay sample

When you think of these three words; motives, goals, traits, what is the first thing that comes to mind? Are there similarities? How about differences? Before we discuss the differences between these three words, I believe Its Important to understand their meanings. Motive Is defined as the reason for doing or behaving In a certain way. Goal Is defined as something you want to achieve. Lastly, traits can be defined as a characteristic that distinguishes a person.So what are the differences between motives, goals, and traits? I believe traits are characteristics that stick with a person. A trait is almost a defining feature, something strict that allows you to remember a person. You may remember your friends by certain traits they have, whether it be height, hair color, or personality. It is possible for a trait to be subdued for a moment in time, but they never change for good. We will write a custom essay sample on The Fundamentals Motives and Traits or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page On the other hand, motives and goals can change on a day to day basis. These two can actually work together at times. You may set a goal to graduate from college, or receive a promotion at work. You can use positive motivation to work towards those goals. Unlike traits, these two may not stick with you forever. I believe motives and goals are perfect examples of characteristic adaptations. Characteristic adaptations come about In time, situation, and social roles.Some characteristic adaptations may change over time; they define the details of human individuality. The same goes for motives and goals. No one person has the same aspirations in life. We all create our own path and decided how we are going to get where we want to go. I hope that this has given you some insight into the deference between your goals, motives, and traits. You should now be able to find a clear definition of what your own personal traits are, and how to define your motives and goals.

From Mozart to the second school of Vienna essays

From Mozart to the second school of Vienna essays At Dimitris Mitropoulos hall on the 3rd of February took place a part of the sere From Mozart to the second school of Vienna. Wolfang Amadeus Mozarts piano, violin, viola and violoncello quartet num.2 in E-major, K.493 and Arnold Schoenbergs Ode to Napoleon Buonaparte, Op. 41 for string, piano and voice quartet and after the break, Wolfang Amadeus Mozarts piano, oboe, clarinet, horn and bassoon quintet in E-major, K-452. The quartets and the quintet were played as written above. Firstly, K.493 which wasAccording to Mozart's own catalogue, the second quartet in E-flat major was completed on June 3, 1786, less than nine months after the letter to Hoffmeister about the advance. This time, Mozart had the piece printed by the rival publisher Artaria and that edition is the earliest version we possess. With the exception of a few drafts from the Finale, which are in the British Museum, no autograph score remains. Even if one feels the work to be a relief after its uncompromising counterpart in G minor, the later quartet cannot really be seen as an easier alternative. It is too elaborate for that. This time Mozart sets the piano against the string trio more, but this is not done purely for convenience. The strong polarity of tonic and subdominant in the first two movements creates a somber undercurrent which is emphasized by the instrumentation. The second theme of the first movement (a softer version of the pent-up energy of the beginning, introduced by the violin) is preceded by a contracted motif of two descending sixths which then persists throughout the whole movement as a kind "idee fixe". There are no less than 31 reputations of it in the development, where it serves as a harmonic "pivot" for a very bold series of modulations. The slow movement exudes warmth and thoughtfulness, twinned with chromatic "moments of doubt". Harmonically expansive answering phrases in ...

Bojangles Essay Example | Topics and Well Written Essays - 750 words

Bojangles - Essay Example Here in this place, his tap lessons were learned and became 'Bojangles'. In this particular place, he learned the ways to earn a living through dancing and entertaining in local beer gardens, worked as bootblack and danced in public passing a hat around. Here in this place, he experienced maturity against life's challenges which gave him the courage to go and explore possibilities. At age 12, he left Richmond and rode a freight train to Washington, DC. Starting his journey of self-sufficiency as race track worker, Robinson took the road in hard work. After the first taste of professional show business gig in The South before the War and enlisting himself during World War I serving as the drum major of the 369th Infantry Regiment, the so-called "Harlem Hellfighters.", Robinson was determined to be a performer. This foot-work driven undaunted by the then racial discrimination managed to catch the limelight of entertainment amidst the world of white racial dominance in New York City. Among his achievements, he became George W. Cooper's foil, became solo performer and became famous for his debut tap stair dance. To become a show headliner, some of his gimmicks planned together with his manager Marty Forkins include setting a world's record in the backwards 75-yard dash (in 8.2 seconds) beating athletes and won sports world attention. He was offered Broadway shows and was able to enrapture the audience with his performance. Such kind of performance even made its way to New York's 1939 World's Fair. His entertainment skills also provided him the means to invade film industry with the movie phenomenon Shirley Temple. Having grown in poor conditions but managed to live decently, Robinson was able to earn his living using his talents of entertainment, a skill he learned in his childhood. Having known poverty, he was kind hearted and had lived generously both in spending, gambling and in charity works. He was known to donate in kind and in deeds to several organizations and foundations and also in Richmond. His gambling addiction and unsystematic charity works were said to drain his wealth such that he died poor despite of his million dollars earnings during his more than fifty-year show business career. His interests in this lavish spending and gambling episodes can be traced back to the time when he was just a boy earning his penny and spending his time in corner streets. Though a compulsive gambler, he did not drink. Robinson's tasteful dressing was also one of the most notable characteristic. In his sixties, Robinson was far from a kid who tap danced to earn pennies; he had achieved wealth and fame in a racist society. Instead of opting for retirement he continued to perform. He lived a principle of hardwork in his performances, "what success I achieved in the theater is due to the fact that I have always worked just as hard when there were ten people in the house as when there were thousands. Just as hard in Springfield, Illinois, as on Broadway" to quote him. The circumstance in which he was forced into retirement even culminates in his major benefit for the American Heart Association, held at the Copacabana, in New York City, a month before his seventieth birthday. After doing extra, more vigorous steps than the standard routine, he suffered a massive heart attack backstage.

Information Technology for Managers Term Paper Example | Topics and Well Written Essays - 3750 words

Information Technology for Managers - Term Paper Example Caterpillar will be the leader in providing the best value in machines, engines and support services for customers dedicated to building the world's infrastructure and developing and transporting its resources. We provide the best value to customers.  Caterpillar will be the leader in providing the best value in machines, engines and support services for customers dedicated to building the world's infrastructure and developing and transporting its resources. We provide the best value to customers.  Caterpillar will provide its workforce with an environment that stimulates diversity, innovation, teamwork, continuous learning and improvement and rewards individual performance. We develop and reward people.  Caterpillar is dedicated to improving the quality of life while sustaining the quality of our earth. We encourage social responsibility.  For the sake of their enormous image, Caterpillar strives really hard to ensure that our success as a corporation contributes to the qual ity of life of all people touched by our business and to the prosperity of all communities where we work and live.  Caterpillar’s vision of their employees is to get recognized, along with their products and services, as key enterprise strength. Their goal is to empower our engaged employees and their leaders to create a positive culture in which safety, diversity, integrity, and performance are highly valued by all. In 1925, the Holt Manufacturing Company and the C. L. Best Tractor Company merged to form Caterpillar Tractor Company. The Caterpillar product line included motor graders, blade graders, elevating graders, terraces and electrical generating sets. That happened in 1940. In 1950, Caterpillar Tractor Company Limited in Great Britain is established; the first of many overseas operations created to help manage foreign exchange shortages, tariffs, import controls and better serve customers around the world.  In 1931, the company created a separate engine sales grou p to market diesel engines to other equipment manufacturers. This group was replaced in 1953 with a separate sales and marketing division to better serve the needs of a broad range of engine customers.  

Hotel Arts Barcelona Placement Cultural Studies Essay

Hotel Arts Barcelona Placement Cultural Studies Essay I really wanted to go to a Spanish speaking country, because it is my second language at school but also because I really want to discover the Spanish culture. Especially Barcelona attracted me a lot because I heard a lot of good things about this city. I have been to Madrid a couple of times but my perception of Barcelona was way different. Barcelona has a couple of things which attract me very much: the architecture, the climate and the football club. The department I was working in was the Guest Service Department and sometimes in the FB (bartender). I had several duties, some of these responsibilities were welcoming the new guests, taking care of the luggage of the guests, parking the cars of our guests, calling taxis for the guests, explain the directions to the guests and giving recommendations to the guests about restaurants and clubs. The  Hotel Arts Barcelona  is a 44-story, 482 room luxury  hotel  on the seafront of  Barcelona, in  Spain. A lot of people believe the hotel was build to service the 1992 Summer Olympics but actually it wasnt. Although the construction of the hotel was part of the big changes underwent by the city to prepare the Games, the hotel wasnt made for the Olympics. Hotel Arts is one of the citys leading hotels. The construction of the hotel was fully finished in 1994. It was designed by  Skidmore, Owings Merrill  and is 154 meters tall. Its one of the few skyscrapers that Barcelona has. The hotel underwent a total renovation in 2006, they installed new technology and upgraded the guestrooms and the bathrooms into modern, luxurious spaces to the standards of a 5 star hotel. A vision is an almost impossible dream and a mission is a written statement of the purpose of a company or organization. The mission statement guides the actions of the organization, it sets its overall goal and it guides decision making for every level of management. Its the direction for the company for within at least five years. Their vision is to provide the finest personal service and facilities, for their guest who will always enjoy a warm relaxed yet refined ambience. If you see this sentence you can conclude that its almost impossible. Their mission is to instill the well-being and fulfill even the unexpressed wishes and needs of their guests. 2.2.3 Mission Statement in practice The mission statement is definitely reflected in my department. Every morning we had a briefing about all the things that happened with out guests, good and bad things. So for example when it was someones birthday, everyone of our department kept that in mind so when someone came across the guest he congratulated him and gave him a little present. That is an example of fulfilling the unexpressed wishes of the guests. Every morning we also had a value of the day. Which was one of the 11 service values. For example: I own and immediately resolve guest problems. 2.3 Market segments 2.3.1 What market segment(s) does your hotel focus on? Hotel Arts Barcelona can be put in the luxury segment. They aim for well fortuned guests who are willing to spend from 400 up to 10.0000 euro per night. They make use of demographic segmentation because when you divide the market on a demographic base you get groups like: age, gender, life-cycle, occupation, race, income, education, religion and nationality. Hotel Arts has a mix of business guests and leisure guests. In the summer time its mostly leisure but trough the whole year there are big conventions being held in the meeting rooms. 2.3.2 Characteristics As I explained in the previous sub-title, there are different characteristics of demographic segmentation; age, gender, race, life-cycle, occupation, income, education, nationality. Hotel Arts is focusing on the upper-income guests and business guests. If you compare the demographic characteristics with other types of segmentation you will get the following things. When you look at the psychographic segment you can find a relation with the demographic segment. In the psychographic segment they are focusing on the social class, lifestyle and personality. When we talk about the targeted social class for the hotel, its the upper-level. If you look at the products the hotel is offering like, like. With geographic segmentation, they focus on geographic variables like: countries nations, states, and cities. Ritz Carlton is a brand that is known all over the world, thats why its not necessary to adapt to geographic variables because it doesnt matter. The mission statement does reflect on the market segment where Hotel Arts focuses on because the guests want to be treated like a king because they are used to a certain luxury standard. They say in their mission statement that the genuine care and comfort of their guest is their highest mission and that they pledge to provide the finest personal service and facilities, and those things are exactly what the luxury guest wants. When I started with working they let me walk with a colleague who showed me everything in my department. The first day was just looking, I didnt do anything but observing my colleagues. In my department we didnt have SOPs because the department itself was new. We did have standard procedures of working but it wasnt written down on paper. When a guest arrived we had a certain operating procedure. The cab with the guests came driven to our main door. One of my colleagues opened the trunk and took the luggage out. He told me trough a little microphone the name that was on the tag of the luggage and I opened the door of the cab and greeted the guest with the name that was given to me trough my earpiece. We first asked how their trip was to Hotel Arts and after that we asked if the guest wanted us to take care of the luggage. If yes we gave the guest one half of an orange ticket with a number on it and the other half we put on the luggage. It was an amazing system and it gave the guest mo re than just a warm welcome. We exceeded the expectations of the guest from the beginning by saying their name when opening the door of the cab. My managers were kind and open-minded, one came from Brazil and the other one from Belgium. They were natural leaders because they never acted like they were the boss or the manager but you always knew that you didnt want to disappoint them. They had a lot of conversations with the employees. If they had the feeling that there was a problem they always invited you for conversation. They asked a lot about how things where going personally and that was really nice. Because its good that your manager supports you and cares about you. We always had a group meeting 10 minutes before starting the shift and we always had a evaluation about the day after the shift. They also give you the room to improve yourself by giving you several responsibilities. For example after the first month I got the responsibility of welcoming the and taking care of the luggage of the band Coldplay. It took me a lot of planning and off course a little stress but it was nice to know that my manager had trust in me . One thing that I very much appreciated was the fact that my supervisor had arranged a Spanish class for me and a couple of my other foreign colleagues. I dont have the feeling that there are a lot of thing to improve for my managers. They were very talented and as a matter of fact when I left the hotel they got a promotion as Rooms Division managers 3.1.4 Guest Satisfaction When guests checked out they were asked to fill in an questionnaire with a few question about every department. Sometimes people got a phone call after there stay. Every month we got a report back about the answers that were given by the guests; this is called: the Gallup Report. Customer feedback is obviously an important part of the improvement process. Simon Cooper, president and chief operating officer, states, When it comes to customers, feelings are facts. The Ritz-Carlton deploys multiple methods to capture the customer experience, such as comment cards and a follow-up survey call from Gallup to guests after their stay. In addition, the staff discreetly look, listen, and ask for feedback during transactions and moments of truth to build upon the Ritz-Carlton knowledge-management system. In addition, theres a follow-up survey conducted by Gallup, which provides third-party validation. Finally, mystery shoppers circulate though the various properties to critique the processes.  [5]   3.1.5 Problems, complaints and solutions We had to take care of that the luggage went into the right room, which was sometimes a lot of work because of the arrivals of big groups (100 people at the same time). We made a sheet with all of the guests names and room numbers and after that we tagged all the luggage and made sure it was brought up. We had to take care of the parking as well, sometimes it was a problem for us because we had to park guests their cars but at the same time other guests wanted us to retrieve their cars. What we did to make sure it wouldnt be to busy with the parking we always asked if the guests were using their car during their stay. If not, we put them down in the big garage, if yes, we parked the cars in front of the hotel. Barcelona has a big problem with pick pocketing, because we where the first employees to come across when guests came back to the hotel, we were the first to listen to the problem. We had to send the guests to the concierge because he dealt with these problems but we always had the responsibility to follow up on the guest if we would come across him/her. We didnt have a point of sales system in my department because were werent selling anything, we were just providing service. I know from the times that I helped as a bartender we had Micros which was linked to the Opera system of the whole hotel. On Opera you could find everything of the guests. You could see what their preferences are in terms of their coffee, their newspaper and so on. With this knowledge we created a thing which was called Mystique. This is accomplished by having the empathy to know what thrills guests and how the staff can make the visit memorable. This is accomplished in conversations with guests and by maintaining a knowledge-management system that records the preferences of every guest. These preferences were all saved on Opera and it is accessible for Ritz Carlton employees all around the world. Maybe its a favorite magazine or wine, or dessert, or cappuccino. Whatever the case, employees know how to surprise the guests, which leads to strengthening the relat ionships with them. I have to make sure that all the employees are good ambassadors of the hotel, we must give arriving guests a warm welcome and a fond farewell. We can either make or break a holiday from the start and at the end. For example if people leave the hotel and nobody can order a taxi for them or help them with the luggage they will leave with a bad feeling. My responsibility is also to give my employees, like you for example, a warm welcome as well and to help you with problems. Welcoming the guests is a really strong point. We use a special system for this. The cab with the guests comes driven to our main door. One of my employees opens the trunk and takes the luggage out. He tells the doorman trough a little microphone the name that is on the tag of the luggage and the doorman opens the door of the cab and greets the guest with the name that was given to him trough his earpiece. We first ask how their trip was to Hotel Arts and after that we ask if the guest wants us to take care of the luggage. It is an amazing system and it gives the guest more than just a warm welcome. Simon Cooper, president and chief operating officer, states, When it comes to customers, feelings are facts. The Ritz-Carlton deploys multiple methods to capture the customer experience, such as comment cards and a follow-up survey call from Gallup to guests after their stay. In addition, the staff discreetly look, listen, and ask for feedback during transactions and moments of truth to build upon the Ritz-Carlton knowledge-management system. In addition, theres a follow-up survey conducted by Gallup, which provides third-party validation. Finally, mystery shoppers circulate though the various properties to critique the processes.  [6]   I think these are good performance indicators because if they say that they got noticed and helped immediately when they arrived it says a lot about giving a warm welcome. When they say the time of waiting for a taxi it says a lot about how fast people were getting helped. If their named was used when they left you can say that they got a fond farewell. Because every department gives its own specific service, and ours is welcoming guests, anticipate on needs of guests and giving guest a farewell, its good to be judged on specific indicators about our own department. If we score high and fits with our mission statement of giving the finest service to our guests. Because the hotel was situated in a an area where a lot of restaurants and nightclubs are, there were always people around the hotel. We always had a line of taxis right next to the hotel who were especially for our guests. If people from a restaurant from nearby came to our entrance and asked for a taxi we werent allowed to help him. We had to deal with that a lot. One day I started at seven in the morning and 10 minutes after I started a young man came to me. He got pick pocketed by a criminal gang, he lost his mobile phone and his wallet. He asked me to let him call with the hotels phone at the entrance but he was not a guest. If you look at this trough the JUSTICE way I couldnt let him make use of the phone because he was not a guest. Above that, the young man looked like he had drank to much. But if you look at this trough the CARE way, even though the guy had drank some alcohol he was really calm and friendly. On the other hand he was also really desperate because he couldnt ca ll for help. I could see the sadness in his eyes and because he asked me this in such a friendly way I decided to help him and let him make one quick call with the phone of the hotel.

Military Technology Essays -- Technological Research Persuasive Essays

Military Technology   Ã‚  Ã‚  Ã‚  Ã‚  Technology in the military has greatly increased strength and eased the ranking among world powers and effected the development of new military weapons. The term â€Å"Survival of the fittest† means that the strong will succeed but the meek will not, this is the case with military technology. The U.S. has the best technology in the world, therefore we are the highest military power.   Ã‚  Ã‚  Ã‚  Ã‚  Technology is a very important part of warfare. Technology is driven by the military. The army's race during the cold war, spawned some of the greatest technical achievements in human history. Space travel for example is a result of the X-plane project. The Internet was produced by the military as well. If we stop investing in military technology, we risk our safety. If other nations had more advance technology than we do, they would have more power than we do. If that was to happen, we face the threat of that nation taking over us.   Ã‚  Ã‚  Ã‚  Ã‚  Military technology may be divided into five categories. Offensive arms harm the enemy, while defensive weapons ward off offensive attacks. Transportation technology moves soldiers and weaponry; communications coordinate the movements of armed forces; and sensors detect forces and guide weaponry.   Ã‚  Ã‚  Ã‚  Ã‚  There are many types of technological developments in the military happening at all times. They range from new aircraft to sophisticated guidance systems. Teams of specialists work for years to develop some of our simplest equipment. These people’s everyday lives are devoted to the safety and protection of the citizens of the U.S.   Ã‚  Ã‚  Ã‚  Ã‚  Aircraft are one of the biggest areas of advancement in the past. Military aircraft have become more sophisticated in variety, effectiveness, and maneuverability techniques in recent years. After it was found that aircraft could be very useful in war, they started to become a necessity of war. After World War 2, technological advances in aircraft began. The advances include stealth, targeting, maneuverability, etc. With stealth technology, many new and extremely effective aircraft have been developed for air warfare. One of the very first stealth aircrafts was developed for Operation Dessert Storm. This stealth fighter jet was the F-117A. The U.S. sent out 43 of these jets, and all of them returned and with not as much as a scratch on them. During Dessert Storm, the F-117A pr... ...litary uses. Military technology has been effecting the rules of war for years and it will for years to come. In medieval times, there were many advances that today we would not think of as technology but they are. Chain mail armor was invented to prevent injuries from sword fighting, catapults were used to throw objects over castle walls and break down doors. The American Revolution had an impact on technology, the first guns were just being made, without this technology we would be nowhere today. In WWI machine guns were invented by the Germans, and then more finely tuned for WWII. Since WWII, there have been so many developments that they can’t even be counted. The future has a good outlook for new technology in the military. Many possibilities include the unmanned war, where all the fighting will be done by robots and computers. Other possibilities include, space travel, new fuels, vehicles, and more. Military technology has greatly improved our world and has put ahead the strongest nations. Many other uses come from these developments far from what they were originally designed for. Technology has been the largest influence on the world since the beginning of time. Military Technology Essays -- Technological Research Persuasive Essays Military Technology   Ã‚  Ã‚  Ã‚  Ã‚  Technology in the military has greatly increased strength and eased the ranking among world powers and effected the development of new military weapons. The term â€Å"Survival of the fittest† means that the strong will succeed but the meek will not, this is the case with military technology. The U.S. has the best technology in the world, therefore we are the highest military power.   Ã‚  Ã‚  Ã‚  Ã‚  Technology is a very important part of warfare. Technology is driven by the military. The army's race during the cold war, spawned some of the greatest technical achievements in human history. Space travel for example is a result of the X-plane project. The Internet was produced by the military as well. If we stop investing in military technology, we risk our safety. If other nations had more advance technology than we do, they would have more power than we do. If that was to happen, we face the threat of that nation taking over us.   Ã‚  Ã‚  Ã‚  Ã‚  Military technology may be divided into five categories. Offensive arms harm the enemy, while defensive weapons ward off offensive attacks. Transportation technology moves soldiers and weaponry; communications coordinate the movements of armed forces; and sensors detect forces and guide weaponry.   Ã‚  Ã‚  Ã‚  Ã‚  There are many types of technological developments in the military happening at all times. They range from new aircraft to sophisticated guidance systems. Teams of specialists work for years to develop some of our simplest equipment. These people’s everyday lives are devoted to the safety and protection of the citizens of the U.S.   Ã‚  Ã‚  Ã‚  Ã‚  Aircraft are one of the biggest areas of advancement in the past. Military aircraft have become more sophisticated in variety, effectiveness, and maneuverability techniques in recent years. After it was found that aircraft could be very useful in war, they started to become a necessity of war. After World War 2, technological advances in aircraft began. The advances include stealth, targeting, maneuverability, etc. With stealth technology, many new and extremely effective aircraft have been developed for air warfare. One of the very first stealth aircrafts was developed for Operation Dessert Storm. This stealth fighter jet was the F-117A. The U.S. sent out 43 of these jets, and all of them returned and with not as much as a scratch on them. During Dessert Storm, the F-117A pr... ...litary uses. Military technology has been effecting the rules of war for years and it will for years to come. In medieval times, there were many advances that today we would not think of as technology but they are. Chain mail armor was invented to prevent injuries from sword fighting, catapults were used to throw objects over castle walls and break down doors. The American Revolution had an impact on technology, the first guns were just being made, without this technology we would be nowhere today. In WWI machine guns were invented by the Germans, and then more finely tuned for WWII. Since WWII, there have been so many developments that they can’t even be counted. The future has a good outlook for new technology in the military. Many possibilities include the unmanned war, where all the fighting will be done by robots and computers. Other possibilities include, space travel, new fuels, vehicles, and more. Military technology has greatly improved our world and has put ahead the strongest nations. Many other uses come from these developments far from what they were originally designed for. Technology has been the largest influence on the world since the beginning of time.